Business Policy | Organixbulk

🏢 Business Policy ​

Organixbulk International Co.
Effective Date: 29-05-2025

At Organixbulk International Co., we are committed to conducting business with integrity, responsibility, and a dedication to quality. This Business Policy defines the core principles, operational standards, and ethical practices that guide our interactions with suppliers, partners, clients, and stakeholders.

1. Vision & Mission

Vision:
To become a globally trusted name in the wholesale supply of premium organic products through sustainable and ethical sourcing.

Mission:
To deliver high-quality organic goods in bulk, ensuring affordability, consistency, and customer satisfaction while supporting responsible farming and fair trade practices.

2. Scope of Business

Organixbulk International Co. operates as a wholesale supplier of organic goods, catering to domestic and international clients including retailers, manufacturers, distributors, and institutions. Our operations include:

  • Bulk procurement of organic products

  • International shipping & logistics

  • B2B supply chain coordination

  • Custom labeling and private packaging (on request)

3. Core Business Principles

  • ✅ Quality Assurance:
    All products must meet strict quality, safety, and regulatory standards before being delivered to clients.

  • 🤝 Customer Focus:
    We prioritize long-term relationships, offering flexible service, fair pricing, and open communication.

  • 🌱 Sustainability:
    We source from environmentally responsible and ethical producers, encouraging eco-friendly packaging and waste reduction.

  • 📊 Transparency:
    We maintain clear documentation in all business dealings, including invoices, delivery records, and agreements.

  • 🕊️ Fair Trade:
    We believe in fair compensation for farmers, workers, and producers across our supply chain.

4. Supplier & Vendor Relations

  • All suppliers must adhere to Organixbulk’s Purchase Policy.

  • Vendors are selected based on quality, reliability, sustainability, and ethical standards.

  • Contracts and purchase orders must be honored in full, with mutual respect and professionalism.

5. Customer Commitments

  • We guarantee accurate order fulfillment, safe packaging, and timely delivery.

  • All orders are backed by our Return Policy (3-day return window for eligible items).

  • We provide international shipping, with standard sea freight delivery between 30–60 business days.

6. Payment & Invoicing Policy

  • All transactions must be properly invoiced and documented.

  • Accepted payment methods: Bank transfer, Mobile banking, Cheque, or as agreed in contract.

  • Late payments or unresolved dues may result in service suspension or legal action.

7. Code of Conduct

  • All employees, agents, and partners must act with honesty, professionalism, and accountability.

  • Discrimination, harassment, or corruption in any form is strictly prohibited.

  • Confidentiality of business data, pricing, and client information must be strictly maintained.

8. Conflict Resolution

  • Disputes with customers, vendors, or partners should be resolved through dialogue and mutual agreement.

  • If necessary, formal mediation or legal resolution will be pursued under the jurisdiction specified in the contract.

9. Compliance

Organixbulk complies with all applicable national and international laws, including:

  • Import/export regulations

  • Organic product certifications

  • Trade and labor laws

  • Consumer protection standards

10. Communication & Support

We believe in proactive communication and reliable support. For any inquiry, feedback, or support request, please contact:

📧 Email: [email protected]
📞 Hotline: 09617 359 359
🌐 Website: www.organixbulk.com
📱 Social Media: @organixbulk